Web Portal Software, developed for low cost in India

Web Portal Software, developed for low cost in India

The foundation on which any technology works is through the application of people basics. An employee-relationship management package does just that.

ERM is a system and a collection of tools that:

• Strengthens corporate communication and culture
• Fosters learning - about company products, services and customers in a single personalized and easily accessible format through an enterprise portal.
• Helps customer-facing employees become more competent to handle customer interactions
• Establishes new communication channels - mail, shared folders, mail filters, web mail, calendar and mailing lists.
• Newer communication methods like open talk forum management
• Enables efficient project management
• Smooth workflow management – Forms creation, process management that links applications and processes
• Real time access to company training
• Targets information to employees based on their interests and needs – User personalization
• Reduces time spent in searching for information – unified search tools
• Streamlines performance management
• Manages resources creatively
• Encourages loyalty and commitment from employees
• Frees HR department to concentrate on more strategic tasks
• Raises productivity
• Encourages innovation levels
• Reduces turnover
• Retains talent – valued employees
• Reduces recruitment and training costs
• Affords effective and consistent rewarding

A deeper look at employee relationship management:

Content management

• Add, delete and modify content
• Dynamic page support – Ability to connect with a database
• Restricted viewability of content.
• User personalization
• Site map creation
• Content repository

Presentation template creation

• New Communication channels
• Create and edit mailing lists and discussion forums
• Team management definitions
• Mailing lists
• Discussion forums
• Web mail and administration
• Bulletin boards for discussion

Employee management

• Calendar creation and sharing
• Open talk forum for employees

Project management

• Creation and approval of estimates
• Resource and task definitions
• Milestone approvals
• Other project management aids like status and reports of projects
• Resource management
• Create and manage projects through execution

Workflow management

• Create and manage processes
• Forms management
• Track workflow

Today's employee can also use organizational improvement tools to define his promotion strategy and then create projects to undertake for his own personal growth and then execute them with ease.

A web-based ERM (Employee Relationship Management) package is an employee self-service tool that helps an employee take care of routine business tasks far more easily and focus on higher value-added tasks instead. This self-service extends externally to the organization in the form of an Enterprise Self-service model that allows major stakeholders to interact with the organization in a personalized and collaborative manner. On the whole, it is a holistic collaborative solution that includes CRM, Business Intelligence, Knowledge management and a collaborative commerce.

The corporate web portal or the enterprise information portal

Sometime ago, an Intranet was an in-house web site that offered online employee directories, newsletters and email communication. Today it has evolved into a great deal more. The enterprise information portal initiates business functions like interactive discussions, document sharing, group polling, company-wide scheduling and enables communications with customers and business partners.

The portal is an internal self-service facility that allows employees to maintain and post their personal data, select their own benefit package options and research training and development options. Facilitating better communication, increasing productivity and cost savings, it has transformed into an essential day-to-day tool for every employee.

Time management skills, project management skills, sound decision making, problem solving and communication skills, lateral and creative thinking skills are a natural consequence of such a culture.

Extending the web portal

Providing a unified platform for employees to work involves much more than easy communication through a portal and its tools.

Lets look at how collaborative efforts comprise an effective and efficient ERM (Employee Relationship Management) deployment and how an enterprise portal serves these features. Collaboration, enterprise application integration and process automation! What do these terms mean for any organization today?

Business process modeling or BPM is a solution that aims to unify process automation and the workflow model by offering a single model that creates an ideal, collaborative synergy between people and systems. The goal is to make knowledge workers more efficient with systems that improve collaboration.